Find most answers to common questions,
If you have specific questions feel free to inquire.
We try our best to respond as soon as we are able, but most inquiries will be answered within 24 hours.
Log into your dashboard account and make the necessary changes.
After you make a reservation request and have not been accepted you can log in to your account dashboard and make the necessary changes. If the reservation has been accepted signin to your dashboard and request the host to accept a change with our private message system.
Log in to your dashboard account and make the necessary changes. Any cancellation fees are determined by the property host and listed in our cancellation policy. You’ll pay any additional costs to the host.
You will receive an email with all details about your reservation, always check your spam folder, you can also log in to your dashboard account and review all details about your reservation.
All reservations are charged in full upon acceptance.
If the host cancels your reservation for any reason, other than your fault or you fail to follow the rules and regulations of the property you are entitled to receive a full refund.
Simply send a private message to the host from your dashboard. We will be glad to help.